— Legal

Privacy Policy

Last updated: May 13, 2026

This policy covers the Hermes landing site and the information you share before you become a customer. Product-specific privacy terms can be provided later in the signup or service flow.

1. Scope of This Policy

This Privacy Policy explains how Hermes Digital LLC collects, uses, stores, and protects information gathered through this landing site, including pricing requests, contact forms, request-access submissions, and other pre-signup inquiries about e-commerce site provisioning services. Additional service-specific privacy terms may apply after signup or contract execution.

2. Information We Collect

We may collect information you provide directly, including your name, email address, business name, product category, estimated GMV, and the details you include in your message. We may also collect technical data such as IP address, browser type, device details, page usage, referral source, and anti-abuse or verification data submitted through this site.

3. How We Use Information

We use the information you provide to review inquiries, contact you about your request, discuss pricing and onboarding, evaluate service fit, prevent abuse, improve the site, and operate our business. If you ask for information about Hermes services, we may use your contact details to send you relevant follow-up communications.

4. Email and Contact Communications

When you submit your email address or other contact details through this site, you consent to being contacted by Hermes Digital LLC regarding your inquiry, requested services, pricing, onboarding, or related pre-signup communications. You may ask us to stop non-essential communications at any time.

5. Sharing of Information

We do not sell your personal information. We may share information with service providers that help us operate this site or process inquiries, such as hosting, email delivery, analytics, security, scheduling, or form-processing vendors. We may also disclose information when required by law or when reasonably necessary to protect rights, systems, or users.

6. Data Retention

We retain inquiry data for as long as reasonably necessary to respond to your request, manage sales and onboarding workflows, comply with legal obligations, resolve disputes, and enforce our agreements. We may delete or anonymize information when it is no longer needed for those purposes.

7. Cookies, Analytics, and Security Tools

This site may use cookies, analytics tools, and anti-abuse technologies to understand traffic, improve performance, and prevent spam or fraudulent submissions. These tools may collect device, browser, and usage information automatically when you interact with the site.

8. Data Security

We use reasonable technical and organizational safeguards designed to protect the information under our control. However, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security.

9. Your Choices and Rights

Depending on your location, you may have rights to request access to, correction of, deletion of, or restrictions on certain personal information we hold about you. To make a privacy request or ask a question about this policy, contact us through the Hermes site using the details you trust us to respond to.

10. Separate Customer Policies

This Privacy Policy applies to the Hermes landing site and pre-signup interactions. Once a user signs up for a provisioned store or enters a separate service agreement, additional privacy and operational terms may govern that customer relationship.